I had 2 implants installed by Dr. D'Alise when he had offices in downtown of Chicago and in Oakbrook.
I don't trust this dentist anymore because of the following:
First, a year or so after he put the crowns over the implants, these crowns fell off. I found that the crowns were defective: both (porcelain?) crown had holes in their adjacent (inner) sides. The holes were covered with some kind of yellow plastic or glue(!) - to hide them from a view. What is very unpleasant is that he knew about the holes when he had them installed over the abutments but hid it from me.
Though he replaced the crowns, per my request, it took long time to catch him and make him to re-do this (at this time, he had an office in Glenview, IL, close to my location).
Then, in another year or so, one of the crowns he re-installed, fell off and was lost. When I came to him (again!) he made me to pay ahead (not a full price, though) for a new crown, promising it will be ready in two weeks. He did not offer me a temporary crown and did not offer a choice of a shade for this future crown. On the top, in two weeks the crown was not ready, and his office did not know when it will be. D'Alise was not reachable for questions.
About Front Desk: Not too polite.
About Hygienist: 1 star is too good, but I give it to him, just because the implants have not fallen off yet, as his crowns have.
I know this doctor: 7 years
out of 
