out of Read Reviews for Dr. Justin Bley
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Dr. Justin Bley
on Sept. 10, 2016, 12:32 p.m.
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Dr. Bley did a wonderful job of handling the extraction. He was thorough, competent and pleasant.
About Front Desk: Dr. Bley's office staff did not communicate pertinent information regarding the process of an extraction. More detailed written information should be given to the patient before or after the procedure regarding what to expect the extraction site to look or feel like (sewn closed or left open); what to expect regarding level of pain within a reasonable time frame; what to look for regarding infection or dry socket. They do not respond to emails in a timely manner.
Front desk:
My Experience: Extraction
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I attempted to make an appt with this office through Erin. I have a bad very painful abscess that I was referred to Dr Bley for removal. I was told no apps available for 19 days. I set it up...answered all the questions related to insurance then asked what I could do as the pain. Is horrible and the rx I was given wasn't helping. Erin informed me i would feel better in a few days. I said what can I do now? She then proceeded to get snotty telling me she had explained in a day or two the antibiotics would kick in and I will feel better. I am confused what can I do until then the pain 8 excruciating. She then says call the other dentist we can't help you. I was like why didn't you just tell me that I have never had this don't know what's what you deal with this daily. She hung up. Yep hung up. Thankfully I was immediately able to find another oral surgeon immediately who can actually do the work in just 6 days and the assistant there was nice...understanding...empathetic and helpful in explaining exactly what I could do. I don't know if Dr Bley is good or not but if that is how his office manager thinks it's ok to treat a patient who is scared and in excruciating pain ..well I wouldn't risk it.
Front desk:
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Dr Bley and his staff were very helpful with my insurance and provided a great experience for something that I was not excited about doing.
I know this doctor: 1 month
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