out of Read Reviews for Dr. Kristin Robbins
this dentist did not do a good job and was really expensive too. you can tell she really thinks highly of herself and she's judgemental and condescending. it was a very unpleasant experience and a waste of time and money. do yourself and favor and go to someone who is qualified. she also tried billing me for services she didn't do and went out of her way to be nasty. she seems like she derived real pleasure from being rude to me.
My Experience: Sealants
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Dr. Robbins failed to diagnose a preexisting cavity, which ultimately led to further complications.
About Hygienist: Dr. Robbins hygienist was one of the best I have ever encountered.
I know this doctor: 2 years
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I believe Dr. Robbins is a very good dentist and her hygienists are wonderful. Her cost is a little on the high side and her office manager is a little flake.
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No follow-up, never followed-up on outside referral. Thought I was getting a first class operation but they were inept at insurance, and it cost me $$$$. Treated like just another number. Not the kind of service that I thought I would receive from such a popular dentist.
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I do not recommend this dentist at all, especially if you have insurance. THey are unable to process claims correctly and considering the billing person works from home and has no access to the information you are referring to, good luck getting anywhere with her.
I also had an incident where this dentist nicked my nerve when injecting novacaine. I attempted numerous times to contact her via her service and found out the next day that the service had been leaving a message on her work phone and never contacted her. I thought I might be having a reaction to the novacaine and wasn't sure whether to go to the emergency room.
Also, they are unwilling to commit to a price. I had asked for a quote for some work my husband was having done and was told they don't give quotes. My bet is so they can charge you what they want when the procedure is over.
Finally, the receptionist is completely incompetent. He doesn't answer the phone during business hours when he is "too busy." So getting an appointment is difficult.
Over all very unprofessional office and supporting administrative staff difficult to deal with.
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