out of Read Reviews for Dr. Jeanie Kaufman
12/16/2014
First to Review
We had a horrible experience here with Jeanie Kaufman. She was rude and very unprofessional. My 4 year old was nervous to begin with and she has pretty much traumatized him to the point he will never be comfortable going to the dentist again. She yelled at him to stop crying because she didn't like cryers, didn't try to explain what she was doing before doing it and made me leave the room because he wasn't being cooperative and needed to deal with the consequence she said. I could hear him crying all the way out in the lobby and eventually made my way back without her seeing me. I stood outside the room listening to her yell at my son while my other two children stood there with me in shock. I walked back in and she immediately tried to change her tone but I told her I had been standing there and heard everything she said to my son and how she said it. She looked like a deer caught in headlights and then yelled at me and my other two kids to leave because he wasn't going to cooperate with us there and asked if we just wanted to stand there and watch him sit and do nothing.At this point my daughter got upset and told her we were not leaving him there alone and Jeanie got up and walked out of the room. I grabbed my son and we left. Someone in her position should be compassionate, caring and patient when working with young children, she was non of the above. I'm appalled at the way she treated us and will not be bringing my kids back! My other two children asked to not go back either because of how their little brother had been treated.
About Front Desk: Front desk was nice and very apologetic for what what happened. I got the feeling it wasn't the first time they've heard a complaint like ours.
Front desk:
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