out of Read Reviews for Dr. Michael Whelan
The staff seems nice enough. My husband had oral surgery there, and I was told to return 30 minutes later, and I did. Long story short, I waited an additional HOUR on top of the time they initially told me. No one came out to tell me this was the case--I had to keep asking the front desk how much longer it would be. It seemed like they didn't care. I don't think we would return to this office ever again just because of the hassle. If you want good customer service, go somewhere else.
About Front Desk: The staff seems nice enough. My husband had oral surgery there, and I was told to return 30 minutes later, and I did. Long story short, I waited an additional HOUR on top of the time they initially told me. No one came out to tell me this was the case--I had to keep asking the front desk how much longer it would be. It seemed like they didn't care. I don't think we would return to this office ever again just because of the hassle. If you want good customer service, go somewhere else.
My Experience: Oral Surgery
Duration: 2 hours
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Came in for all 4 wisdom teeth to be removed. Was in and out pain free. Super professional staff, and very clean office.
I know this doctor: 3 years
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Make sure to check with your insurance company for coverage - as their front desk will tell you they have called to verify coverage, leading you to believe it's covered only to end up with a huge bill when your insurance denies it and them to tell you to read your fine print - they called not confirmed. Dishonest about coverage and traps people into huge bills. Dr himself was polite and did a fine surgery - just plan on paying out the nose!
I know this doctor: 6 mo.
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Dr. Whelan removed my wisdom teeth in 2003. I talked with at least 3 oral surgeons before choosing Whelan. He seemed nice, and gave me the least costly estimate for the procedure. After the teeth were removed, however, I had jaw pain that did not go away. I was diagnosed with TMJ about six months later, a known risk of oral surgery (becaue it puts the jaw through a lot of stress). The TMJ progressed to jaw arthritis within about a year.
It may very well be that any other oral surgeon would have also given me TMJ, but I am understandably a little bitter. I would not necessarily tell anybody to avoid Dr. Whelan (as I said, he seemed pleasant and affordable), but I highly recommend learning a little about TMJ before going through any major mouth work. If you have any beginning signs (my jaw used to pop), you may be at a higher risk. I had never heard of TMJ before the surgery, and Dr. Whelan seemed to ignore my mention of jaw popping. If you are worried, talk to your oral surgeon. I feel like the surgery may not have affected me as negatively if my jaw could have gotten some rest or some movement a few times during surgery.
I know this doctor: 5 years
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Both my daughter and son had their wisdom teeth removed. It was quick to remove all 4 teeth (less than an hour for each child). Thorough follow-up. Everyone of the staff was friendly and caring. The doctor was especially caring and helpful. Excellent results. No complications. It was expensive (about $2500 for each child), especially since we don't have dental insurance. We put it on VISA. They do not take Medicaid.
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Helpful, explains procedures. Front desk staff very friendly. Works with on billing-this type of work always seems expensive, but more reasonable than others doing this work
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