Review by
Smiling Patient
Stars:
2.0
on
2005-09-05
Link
Facilities:
Service:
Painless:
Results:
Cost:
I went to Dr. Michel's office with a near perfect bite and a few crooked teeth, and now--after three years of wearing his braces-- I have maloclussion. I complained, but Dr. M became arrogant and downplayed and minimized my concerns. So, I filed complaint with my dental insurance. The insurance found Dr. M ruined my bite and asked him for a total refund. So then, Dr. M. sends me a letter and asks me to sign away my rights to ever sue him-or he won't send me a refund! This otho is pathetic. He has displayed a pervasive pattern of neglect and poor ethics when dealing with me. LIkewise, the other ortho working for him (Dr. Fortney) once told me she should've 'caught the problem' (regarding the bite going haywire) but, suddently....after the insurance investigation found Hidden Valley Othodontics in fault--she's forgetting she said it. What kind of orthos are these? No matter. The insurance found them at fault. Sadly, this office wasted three years of my life and left me with maloclussion, crooked teeth, a cracked crown and a plethora of other problems. Now, I need to find another otho and spend more time (and money) for braces to correct what Dr. M. and F. damaged! Be careful when choosing this office.
out of 5 stars
