He has been out for eye surgery, expected to be gone only 2 months...it's been 9 and still no sign of his return. Aren't I paying for his services? Several others filling in for him unsuccessfully. My daughter had a bracket come off and hang in her mouth. When I called to bring her in the first thing they said to me was that I owed money for the last month, then was told they wouldn't see her until her next visit unless she was in pain. I demanded she be seen as this was a hazard! What if the wire broke and she swallowed or choked on the bracket! Each time we go into the office, we get different stories on her treatment plan and things change daily. We've been going to him for nearly two years and she has not passed the first phase, yet they expected me, at the drop of a hat, to pay 50% of the next phase. Waiting time in the office has always been a minimum of 40 minutes and sometimes up to an hour. It's ridiculous. If I want to speak with him directly, I have to leave a message with the office and hope he gets it and calls me. If I want an update on my daughter's treatment, I have to corner the attending orthodontist and he usually will tell me he doesn't know, he's just following instructions. I will never recommend him.
out of 5 stars
