Dr. Leong achieves results by following standard routine, though I can't say that he shows any of the proactivity or passion expected of a leader in the field. If you stick to the scheduled appointments and have no extraordinary cirumstances, it would probably work for you. However, if you have an emergency outside their posted hours, don't count on the emergency line -- the one time I tried, none of the three doctors in the office picked up the emergency phone nor did they respond to messages. Two of the staff in the office exhibit a lot of attitude across visits and don't make the patient feel comfortable. There is sometimes a lack of attention to the detail -- it has not been uncommon to leave the office with wires obviously sticking out that required a follow-up visit. Finally, it is Dr. Leong's policy not to prescribe painkillers that require a prescription, so for those few days of the treatment when OTC painkillers don't help, be prepared to make an appt with your regular physician to get the prescription. Due to the required downpayment, it is costly to get out of the contract despite the above performance problems, so we'll just stick it out and hope that nothing else will happen. On the upside, scheduling is flexible.
out of 5 stars
