Although I believe Dr. Sendroy is an excellent orthodontist I beleive that his customer service is not at the same standard. His staff is often rude and unwilling to work with his patients needs and it seems as if they are only concerned about being paid and not the welfare of his clients. However, despite my many complaints I believe that Dr. Sendroy is definitely a qualified orthodontist and I would gladly recommend him if only he would display better customer service.