By the time you read this, Dr Goodman should have moved to his new office on 57th St. so I'm sure the facilities rating will go up dramatically. Inasmuch as nobdy wants to see a dentist (or orthodontist for that matter), I never feltl that way about Dr Goodman and his staff. Best of all, if you're on time THEY'RE on time ... and that means alot when you need to see him at least once a month during treatment. Dr Goodman's staff is very professional and when I had a problem, they got me in and out and it was PAINLESS! They dealt with my insurance provider with little effort on my part and Dr. Goodman coordinated my orthodontal treatment with my dentist, again, with no hassles to me. If I ever need my teeth straightened again, I know where to go!