Dr. Kess did a less than poor job. I was forced to see him far too many times. It seems that no procedure could ever be done correctly the first time. After countless visits to fix minor and major issues, I've begun to almost regret starting the braces process in the first place. Please save yourself headache after headache and avoid Dr. Kess. Just because his location is most convenient does not mean that he is the best orthodontist in the Solon area.
As far as his staff is concerned, Martha is as nice as can be. She does her job perfectly and is a shining star in the bleak office. Dr. Kess' assistants are a far different story. They range anywhere from competent to practically drooling as they breathe. The more common trait is unprofessionalism. The number of times that I have walked in there and seen thong straps or brightly colored underwear through too-tight pants is unreal. I expect professionalism in a place where children have there braces done, but evidently my expectations are too high.
PLEASE AVOID DR. BRAD KESS.
out of 5 stars
