Review by
Smiling Patient
Stars:
3.0
on
2009-07-20
Link
Facilities:
Service:
Painless:
Results:
Cost:
Approach with caution.
Like other orthodontists, Berman and Lee want you to prepay for treatment. However I did so, and when I moved from the area had a lot of difficulty. For a time I tried commuting from Wilmington NC to their Falls Church office. They were very unaccomodating about scheduling appointments. Then, when I decided we had to transfer to a NC Orthodontist after they cancelled an appointment without notice (snow day) it took multiple calls and four months to get a partial refund of the prepaid amount.
Also, the Orthodontist we contacted here asked for an AAO Transfer form. A month ago, Berman's office promised to send the form. Today, a month later, they told me "we don't do transfer forms." I have paid them $3500 for treatment (even after the refund) and they won't fill out a two page form! The orthodontist's office here was amazed.
In fairness, I was happy about the treatment before we moved. But think carefully before you write them a large check!