I took my baby in because she had a dark spot on the back of her tooth and her gums were irritated. He misidentified the tooth I was concerned about (no, it's the one with the giant black spot on the back) and told me it just had an extremely white spot, which made the rest look dark. I tried to point out the dark spot on the back but (without looking at it again) he told me it was nothing to worry about. A couple of weeks later, half of it broke off and you could see the nerve. Turns out it was abscessed, and at that point, super brittle. Took her to another dentist where it was removed in several tiny pieces. I wish he had spent more than time looking at it, which I know is hard with an uncooperative baby, but at least give it another look when the parent tries to point something out. Could have saved her weeks of pain. He was a nice guy, but I'm not going back.
About Front Desk: They seemed nice. No complaints from me here.