My 2 year old son is normally very shy and it takes him a while to warm up to people that he doesn't know. Dr. Pike welcomed us and made us both feel very comfortable and at home. He started out by giving us a tour of his office, showed us the toy box, we fed the gerbil, and then they started to clean my son's teeth. My son did awesome and loved it so much that he wanted to stay. He actually kept saying "mommy, I want to stay". :) I highly recommend Dr. Pike and his office.