From the minute you enter the Kerb's office, you feel at home. Relaxing and friendly environment with professionals that love their job and love providing the spa experience for you. I always look forward to going in for my check ups (never happened before coming here!) I enjoy everything from the greeting walking in, selecting my music to listen to, getting my jewelry cleaned, the lavender neck wrap, AND the paraffin hand treatment while i'm there for a cleaning in their massage chairs!! What more can you ask for? Any questions I have, they answer so thoroughly. Prices are great too! (It wouldn't let me click a 4) Couldn't ask for anything better!