Many thanks to Dr. Murray's original reviewer. After reading the review, I contacted Dr. Murray--and I'm thrilled that I did. Below, a quick contrast between unnamed perio #1 (who btw has a good rating on this site) and the brilliant Dr. Murray (#2):
1: arrogant; 2: calm and cheery
1: "easy listening"; 2: Sirius satellite classical
1: very expensive; 2: reasonably priced
1: fakely friendly; 2: warm and personable
1: simultaneously vague and pushy; 2: explains everything clearly, answers all questions logically, no pressure
1: stiff and uncomfortable; 2: relaxed, calm, and centered
1: pull it out; 2: save it
1: somewhat harsh, a bit hurried; 2: totally gentle, seems to have all the time in the world
1: condescension; 2: clarity, directness
Q: How does #1 stay in business?
A: Because #1's traits are exactly what people expect from a periodontist.
Kudos also to Dr. Murray's superb front-desk person, Roni.
Moral: Shop around. You don't need to stick with someone you don't like. Periodontal work is expensive, even at reasonable rates. Why spend it--and your time--with someone you're not completely comfortable and happy with? Instead, find someone you like and trust. It's worth the effort.