Review by
Smiling Patient
Stars:
2.0
on
2009-07-30
Link
Facilities:
Service:
Painless:
Results:
Cost:
I have had mostly fillings and cleaning. Overall, she has a good personality and is friendly. However, her equipment is old. In addition to that, last time I went for one filling but got over-charged for three procedures and my tooth was botched.
When I got the bill for the filling, she had also charged me for a "partial checkup" and "fluoride treatment". But she did not check my teeth at all! Her $34 "fluoride treatment" was a swish of a green mouthwash-like fluid for a minute as I was going out the door. Before we have always done the fluoride paste. As she was doing the filing, I had searing pain in my tooth even with novocaine. Half-way through the procedure, she looked up scared to her assistant and asked why there was no water on the drill. Turns out that I was having searing pain in my tooth as it had got very heated without water on the drill. To this day (4 weeks later), I am still getting pain in my tooth. I called her and spoke with her personally about over-charging me and the bad work, but she started making up excuses. I am going to call the insurance company and will NOT use her services again because:
1. She over-charged me.
2. The old broken machine.
3. For not being honest with me and not admitting her mistakes