TERRIBLE FRONT DESK STAFF! Front staff offers absolutely NO help if you're scared of dentists. NONE AT ALL!! Jessica / Cindy are both snotty, rude and uncaring. HELLO, YOU'RE LOSING PATIENTS BECAUSE OF THEIR RUDE BEHAVIOR. They are the kind of people who enjoy blocking you from getting the help and care you need like receptionist watchdogs. 'No' people instead of 'Yes' people. poorly explain extra costs of sedation for anxiety. refuse to give msg for dr. to return your call for more info. Could care less if you're anxious. Not a good office for people traumatized by bad dentistry in the past. I'm going to try Dr. Mark Caggiano, his receptionist could not BE any better. Dr. Zimmer is nice and has good chairside, if you can get through his watchdogs to talk to him. Young inexperienced dental assistants with high turnover, the longest of them there one year. Good about scraping instead of using the wand. Wanted to charge an extra $350 for relaxation when other office just writes a Rx and you go get it yourself for free under health insurance. WILL NOT BILL YOU, you have to pay up front. Too good for you, stuck up attitude. They act like they could care less about you like they don't need patients. Typical Seattle freeze behavior
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