If I can give a NEGATIVE STARS I would! I’ve been going here for years and for years I have let it slide everytime I’ve done a simple 20 minutes teeth cleaning this place would charge my insurance $220 teeth cleaning as well as other little charges.
Did they think I was some dumb Asian-American kid that never looks at her bill? I just never had time to complain. Small hole in the wall dentistry, I’ll let them make a few bucks off my insurance and play dumb. Well NOT NO MORE! Tell me why I went to the dentist last January was a simple teeth cleaning that lasted no more than 15 minutes. 2 months later I get a statement from my insurance having them charge me $1200 for dental work. I looked closer and saw that they charged me 4x some periodontal cleaning (deep teeth) for $220 PLUS my regular teeth cleaning! HA!
So I decide to come to the office 2 weeks later when I found the time to let them explain before I called the insurance fraud. And BOY, that is where the great part comes in. The dentist stops at whatever patience he was working on, starts trembling and pulls out some model device and starts explaning all this gibberish. All I did was smile, while I didn’t really ask for an explanation since he knew I was going to report insurance fraud, he kept explaining and explaining. I walked out with a grin out the office and tell me why the dentist and I believe his wife (Janet Do) chases me and my mother to our car and have us roll down the windows. They kept explaining and explaining, but I just simply rolled my eyes.
One week later, I get a refunded statement from my insurance stating “customer satisfaction”. OMG can you believe that? That puts a negative stereotype on how all asian doctors are shady. I won’t be surprised, with the look at that office and the out of date device that they use, their only clients are non-speaking English clients that they would just rob their medicare/social security benefits funds.
I decided not to call the insurance fraud, although since I kept ALL my previous statements in the past I know I would have a great case, but shame on them. I’ll let them live with that and I’ll tell all my family members and friends that live in that area that I come across not to go with that dentistry, as well as the asian community, and as well as my old orthodontist that had originally referred me to them.