This is truly the most unprofessional dentist office experience. There are no dental assistant, the only staff being a part-time clerk (grouchy or smiling depending) Otherwise Dr. West answers her office phone even in the middle of treating a patient. Her retired husband also hangs around in his sweat shirt and slippers (with socks, and he sometimes answers the phone. Dr. West wears a butcher coveralls to protect her street clothes. No masks. When she was straining to drill my tooth for a filling it took her an average three hours to do one filling. Only one of her three dental rooms has equipment in the 21th century. The bathroom however is clean and modernized. The experiences had been so comical someone should do a movie.