I had to change dentists becaue mine wasn't covered under my plan. I picked Dr. Hancock out o the provider list and couldn't be happier. He is very friendly and takes the time to explain everything. He is the "old school" type and is very patient. He even does my cleanings. He has great stories and his conversations with you make the time pass quickly. He did a crown for me and I am a squeamish patient. It was a breeze.