About Front Desk: 0-1star Very unprofessional. Office staff is disorganized. Office manager is not on top of things. Conflict of interest exists as the inefficient front desk personnel Andrea is related to the office manager Anna, who covers up for Andrea's poor work. Both ladies talk unprofessionally and feeds the dentist's (Konrad) mind with false information about the patients, making Dr. Konrad act based on what his office personnel relate to him. Poor judgement call on his part.