Dr. Lin was kind and careful. However, the office manager was very mean. She would scold patient for being 5 min. late. And right after treatment, she would tell you "what can be done is done" and kick you out of the door. It was very unpleasant experience dealing with the lady and I asked my dentist to refer other specialist. What a shame, she dented the whole experience with Dr. Lin's office. Besides, I had serious side effect taking anitibiotics prescribed by Dr. Lin, called the office yet never got a returned phone call by Dr. Lin. I felt as if patient deserved going through hell and they didnt' care.