Dr. Pappas was very, very thorough in managing a difficult root canal on a tooth that was badly infected. He took precautions to ensure that the infection was under control by administering antibiotics before the root canal and afterwards. Dr. Pappas was appreciative of the fact that I have a fear of dentist and gave extra amounts of novacaine to ensure that I would be comfortable. He explained what he was doing as he went along and answered my questions thoroughly and with a sense of humor. As with many patients, going to the dentist is one of the most anxiety-riden actions I have. Daisy, his nurse was professional and explained the billing process.