Review by
Smiling Patient
Stars:
2.0
on
2006-12-02
Link
Facilities:
Service:
Painless:
Results:
Cost:
The facilities are not great (no music or movies as is advertised on the website and the sink to rinse out is across the room so you have to get out of the chair). The hygenist who cleaned my teeth kept hurting my gums.
I was charged a lot for a routine clearing ($300) and, this is what really bothers me, his billing staff told me the entire charge of the visit would be covered by my insurance but t it wasn't (his website makes a similar representation: "Usually the most common procedures like exams, radiographs, and cleanings are still covered at 100%.") My insurance covered less than half the cost of the visit. I called his office to complain, they said they would look into it and get back to me, but they didn't. I received a bill for the same amount a month later.
I realize it's my responsibility to know my insurance so I paid the bill, but he has definitely lost me as a patient. The service was not great and I feel that I was mislead because his staff made it seem that they were knowledgeable about insurance coverage when they were not.
out of 5 stars
