Review by
Smiling Patient
Stars:
2.0
on
2008-05-22
Link
Facilities:
Service:
Painless:
Results:
Cost:
This dentists' office lured my family in with a coupon for a $35 cleaning. As standard practice they asked for our insurance information. We gave it to them as standard practice. They then billed my insurance company for the full price of which my insurance only covered $45 per person. They then charged us $102 per person. We inquired about this and the billing department told us that because we gave them our insurance information(standard practice) that the coupon was no good, as indicated on the coupon. I repeated several times that I understood what the coupon said, but that I would not have brought the coupon in if I did not want to use it and wanted to be charged more by having them bill my insurance. It made no sense. The Dentist's office was not willing to remedy this situation. They already made more off of my insurance company than they would have off of the coupon, but they still want the additional $306 from me. The reason I went to this new office was because of the coupon. Seems like a scam. The person I spoke to could care less about my complaint. She said, "Whatever" ! "You signed the forms" I felt like I was dealing with a used car salesman.
out of 5 stars
