Read review posted by Smiling Patient on Feb. 14, 2013, 10:21 a.m. for Dr. Celia Figueroa - Dentist

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Read review posted by Smiling Patient on Feb. 14, 2013, 10:21 a.m. for Dr. Celia Figueroa - Dentist

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Dr. Celia Figueroa DDS - Dentist

1.0 based on 4 reviews

out of 5 stars

Miami, FL

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Review by Smiling Patient Stars: 2.0 on 2013-02-14 Link

Facilities:

Service:

Painless:

Results:

Cost:

My wife and I have a been a patient at this dentist office for about a year, I recently called to cancel all of our future appointments and we will certainly NOT be going back to see Dr. Figueroa. This office is a complete joke for the lack of a better word! There was never a time that my wife and I made an appointment that wasn't canceled/rescheduled we were always told that the doctor had an emergency. We are very understanding individuals as we have children and full time jobs, we even understand that things come up but, there is definitely a lack of professionalism. When you make an appointment you expect to be seen within a reasonable time one can even understand that perhaps the patient seeing the doctor before you requires a little more time than the next patient waiting to see the doctor but, 2-3 hours is not acceptable if the patient is coming in for something that is not routine then adequate time should be reserved for that patient to avoid those kind of things because everyone’s time is valuable. In-addition I have heard and witnessed Dr. Figueroa bickering with her employees. SHAME ON HER! At the end of the day keeping patients happy is what makes an office successful! We were not happy and not valued as patients.

About Front Desk: The receptionist who claims to have been working at this office for a while is not knowledgeable, lacks patience, and her customer service skills are non-existent.

About Hygienist: The service provided was Mediocre

Hygiene time: 30

I know this doctor: 1 year more or less