Read review posted by KentuckyDad on Jan. 6, 2016, 11:53 a.m. for Dr. J Eric Walden - Endodontist

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Read review posted by KentuckyDad on Jan. 6, 2016, 11:53 a.m. for Dr. J Eric Walden - Endodontist

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Dr. J Eric Walden DMD, MS Northern Kentucky Endodontists - Endodontist

3.0 based on 13 reviews

out of 5 stars

Florence, KY

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Review by KentuckyDad Stars: 1.0 on 2016-01-06 Link

Facilities:

Service:

Painless:

Results:

Cost:

I was referred. Up front they use laptops to sign off on about 5 or 6 forms. The RED form which seemingly was a hot button gave me pause and so I did not sign but opted to not sign. This is a big No-No. In fact I had filled out the other forms wrong as well...but I did not know. The form which I came to learn is Hippa, but they did not understand the form, could not answer a question and continued to repeat that it is a govt form, everyone signs it, a if you do not sign it we cannot bill your insurance. OK, so I signed but I was already in trouble and the told the "dentist" on me. Dentist comes in room and just lays into me about how he cannot stand his staff being "disrespected". And he goes on and on. I ask if I can tell him what happened from my point of view and he goes on and describes how hard those "girls" up front work and how they have to take abuse all the time. I try to give him my POV but this guy sounds like a NASCAR redneck and he is chewing me out saying 3 times about how I remind him of his father and that I am just like his father. I leave and while having to pay upfront, I ask the staff about the disrespect. And they are just nasty and ask if I want them to go get dentist to make me leave. A threat IMO

About Front Desk: Two women upfront have very high opinion of themselves. Seemingly if they do not like you then the doctor does not like you and treats you terribly.

Front desk:

My Experience:

Duration: 15min

I know this doctor: Once was enough