Chair-side manners - focused, in his zone. I thought he was doing more work than he did; the billing was a little confusing and I was disappointed. Cost for NYC - expensive. He puts out a fancy brochure; patients help pay for it.
Billing was horrible. He was in network on my first visit and no longer accepting my insurance when I called his office a week later. I checked with the insurance company who said he had 90 days to drop the insurance and were obligated to accept it in the meantime. I went ahead with the work without letting them know I found this out (I wanted the work done and had already waited months) then fought with the billing person after and, with my insurance company on the phone, had them comply with the terms of the contract.