I never had horrible experience in my life like this. I swear to god I literally burst out of that office after constant rudeness and brutality. First the help desk Russian lady was a bitch.. yes.bitch..absolute one!...no respect for anybody. She was even insulting the dentist in front of me who was completely subdued by her. I am not sure how they were tolerating her. Moreover, the dentist didn't even come and see me. It was just the assistant who started pushing the X-ray device in my mouth and upon expression of my discomfort, she started rolling eyes and making faces at me making me feel I was someone who is not willing to make an effort and follow instructions. I have never seen that outdated technology in any dentist office I have been so far, and I had no idea how to put in my mouth and bite it without feel of throwing up. She didn't show any patience and started pushing brutally and I ended up removing the upper skin of my mouth. I stopped her right there and left that place saying goodbye forever. I felt so relaxed coming out of that hell and it was best decision ever.