Dr. O'Connor has a great chair-side manner, she does all of the teeth cleaning and x-ray work herself - there is no dental assistant. I really like the hands on approach - in the past I usually only saw the dentist as s/he looked at the x-ray or filled a tooth. She also has digital x-ray which is less dangerous and patient records and billing is all electronic/online. Her office assistant is very personable and customer focused. This is a great place if you want the intimacy of a small operation with all the advantages of the latest technology