After experiencing several dentist in the san francisco area, I must say Dr. Ortner is by far the most caring, patient,understanding and thorough doctor out there. I have refered several friends and all have experienced the same care and treatment. His staff is very professional and friendly as well. They were able to set me up with an affordable dental program and a clear explanation of all work need to achieve that perfect smile we all desire. I too have had my share of nightmare dentist stories, but Dr.. Ortner is a dream come true for anyone afraid of going to the dentist. I know you will be completely happy weith this facility. Best Wishes