Review by
Smiling Patient
Stars:
3.0
on
2010-01-14
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Choules is great, but the office staff - not so much. They scheduled me a cleaning (months in advance) and when I got there they asked me what I was doing there. When I got back to the office I found their appointment reminder card and sure enough I did have an appointment. When I called them back - no apology just denial and a noncaring comment that they didn't know how it happened. Now things like this happen, but it is how you deal with them and how you accept responsibility for them that counts in the end. Nobody really seemed to care.