Review by
Smiling Patient
Stars:
3.0
on
2006-04-03
Link
Facilities:
Service:
Painless:
Results:
Cost:
The main problem I had was at check out. My insurance covers 100% of any routine maintenance, like the cleaning I just had. However, I was told to pay $109.00, and when I questioned the payment I was given a very confusing tour through 5 sheets of paper (some of which I was told to sign), each with numbers, dollar amounts, payment plans, and unwanted treatment that my carrier does not cover. This served to only deepen the misunderstanding. In the end, after another woman slunk in, stood glaring at the proceedings and later added her obfuscations, I was able to discern that your office only "estimated" my insurance coverage, and that I would be credited any difference once you parsed out what would be covered and what wouldn't. At one point, the receptionist pointed to a line (Prevident) and said, "I know they won't pay for that."
out of 
