Truly pleasant. He re-did my front teeth and I completely transformed from a cheap plastic look to natural/normal. I take my kids to him now. I also have to mention - my late dad had a horrible time while visiting me , and I took him to Frysh without appointment etc. Frysh took care of him, gave some antibiotics to clear the infection, told him what to do next... fixed him up for his trip back home and really didn't charge for this visit. It was sweet. Bottom line, love him and I dread the day when he'll tell the world "I'm retiring" or something :) Please don't! My 6-yr old is looking forward to going to the dentist office - how weird is that?