Read review posted by Unhappy Patient on Aug. 29, 2013, 1:05 p.m. for Dr. Thomas Anderson - Dentist

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Read review posted by Unhappy Patient on Aug. 29, 2013, 1:05 p.m. for Dr. Thomas Anderson - Dentist

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Dr. Thomas Anderson DDS - Dentist

2.0 based on 1 reviews

out of 5 stars

Kemp, TX

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Review by Unhappy Patient Stars: 2.0 on 2013-08-29 Link

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THIS DENTIST IS A FRAUD!!! They will charge you out of pocket saying it will be applied to your deductible. Then turn around and charge your insurance company the exact same amount you paid out of pocket. Once the insurance pays, you don't even show to have paid towards your deductible. I caught them doing this and called and talked to Leah that answered the phone and she was stunned and had to come up with an excuse very quickly because I was probably the only person who had ever caught and questioned them about this practice. She got rude and said that they charged me because they didn't know if my insurance was going to pay or not. I have a pretty large insurance company so I can't see them EVER not paying. She again got ugly and asked "Do you understand?" as if to intimidate me and make me get off the phone. I said I needed my money back since my insurance had paid and was blown off with an answer of "Well, let me get your number and we'll mail you a check back when we get the payment from the Insurance company" RIGHT!! Like I'll ever see that money. They probably do this to EVERY SINGLE patient and nobody else catches on. In essence, they are committing FRAUD and being double paid for almost non existent service!!! STAY AWAY FROM THESE CROOKS!!!

About Front Desk: Leah has a very condescending and RUDE attitude and for some reason because she sits behind a desk and you're on the other side that she is top of the line but I'm here to tell you, SHE ISN"T!!!

About Hygienist: She was the only good thing about this dentist. She deserves to work somewhere much better!!