All I know is that it has been since 8/2010 since I have seen this dentist and I have been sent to a collection agency and I can not get anyone to call me back from the dental office. I have never received a bill until now. I am being charged for who knows what because nobody will call me back. I am pregnant and this stuff stresses me out, they do not seem to care one bit about the stress they are causing in my life. I was told what my balance was on my account and I made a payment arrangements with them and now two years later I am being sent to a collection agency? I am very confused and very upset at what this dentist office has done and the fact that they won't even call me back and of course billing responsibilities in their office have changed. The only thing I come up with is I called my insurance and apparently they charged my husband for an entire procedure, mind you $800.00 for a deep cleaning? Does that sound right and he only received a cleaning for 1/4 of his mouth because him being a guy never went back and apparently we are being charged for the entire procedure, this is the only thing I can think of but I can't get anyone to call me back to explain. This is horrible customer service in my opinion.
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