The receptionist and hygienist are friendly. The dentists have normal bedside manor. The billing department is horrible. I was billed incorrectly for services. The office is a preferred provider for my insurance, Delta Dental, but refused to send a fax back that Delta Dental requested from them in order to be paid. Instead the dental office insisted I pay the bill and threated going to collection so I had to pay out of my pocket when I had insurance! The dental office had assured me they would deal with my insurance and in fact were preferred providers, but they were not helpful. The billing is also part time and so is hard to get hold of. The dentists themselves also would not help. I finally had to leave the dental office for another one nearby that has been wonderful.
The dental treatment I received was ok, but the crown I got using a machine that makes the crown in the office was quick to be put into my mouth in only 1 appointment. However, it hurt horribly for months and I had to go back several times to try to adjust it and finally gave up and it still hurts. My new dentist is trying to fix it but I may have to get a new crown.
out of 5 stars
