I love going to Dr. Williams and have been a patient of his for over 20 years. The staff are great and very patient with my repetitive attempts to be a daily flosser. They use all the latest technology except they're still using the "big hook." No worries though, because all the staff are well-trained and keep the pain threshold low. All in all, they are a great team and Dr. Williams is a truly brilliant dentist. Smiles!