When I first went to Dr Stephenson everything was the way all the good recommendations mention - nice, no pain, caring. Then i never saw her again, only her associates. They missed a dying tooth that I had said every time I went in was extremely sensitive to even room temperature water. I had to get a root canal for that. (they showed me the xray from 2 years ago trying to show the difference in the root and the look on the dentist's face when it was the same was priceless but not the good kind).
I too all of a sudden was upsold and treatments were recommended even before what was planned was finished.
One of the crowns I had done failed w/in 4 years. My new dentist said it may not have been put on correctly but wouldn't absolutely confirm that of cours. Being an avid flosser and sonicare user there was no sign of me not cleaning properly. I have 10+ year old crowns in my mouth!
They were very attentive to pain though and I extremely appreciate that.
In the end, they lost their humanity and only saw dollar signs.
out of 5 stars
