The treatment was good, the surgeons and nurse staff are competent and friendly but the admin staff are the rudest most unhelpful people I have ever had the misfortune of encountering. They put you on hold for minutes on end, are very curt and so disgustingly rude, cut you off mid-sentence, and, seriously, you would think these people were doing you a huge favour instead of basically providing services in a market economy. Even though my surgery was great, I would really rather go somewhere else the next time I need such services. They really leave a bad taste in the mouth.