I went to him because he was an in network surgeon and I wanted to take advantage of my insurance plan. Before the surgery I asked the doctor and his assistant to give me a detailed breakdown of what they were submittting to my insurance so I could talk to them and calculate my responsibility. They gave me this in post its! nothing formal. The surgery amount that was quoted was the same amount submitted to the insurance. However, I was told that the anesthesia would be 500 dlls and that I would need to pay it before hand in the event that insurance won't cover it. When they submittted the claim, they did it for 960! of which their contracted agreed amount was 600 dlls. So my insurance paid pays 80% of the claim, $480 dlls. And when I asked to be reimbursed for this amount they told me that my responsability was 20% of the 600 dlls and I end up paying $120. So instead of charging 500 dlls, they end up receiving 600!! Now they tell me that 500 was a courtesy price if I didn't have insurance, even though they knew in advance that I did had insurance. They were very shady about how this was handled. They weren't clear and honest with me at the beginning. I asked the assistant to talk to Dr. Miles and he didn't care.
About Front Desk: I called my isurance company and they can't do anything because it was already paid. Don't go to him, he is not honest and has no ethics in terms of billing!!
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