out of Read Reviews for Dr. Peter Ziegler
Smiling Patient
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Dr. Peter Ziegler
on May 13, 2018, 2:25 a.m.
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Terrible. Did not explain treatment options and made me feel like my reasons for seeking ortho were unimportant.
About Front Desk: Terrible to work with and will bill you for services you did not receive. Will not work with you at all financially. Overcharge and do not have service to back it up. Steer clear of this place!
Front desk:
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My son had braces applied- our ins plan changed halfway through treatment- the billing lady was rude and unwilling to work with us regarding the additional 1K out of pocket we had to pay. Info for a secondary insurance was given to her to help defray cost- it took her 4 months to bill them, and she argued that it was "overlooked" and the secondary ins wouldn't pay anyway- she hadn't even called to ask them. Secondary ins would pay 1K as long as they were billed- after they paid about $650 she told us secondary ins wouldn't pay any more and balance was our responsibility. Talked to secondary ins, they said they would still pay $400 but the office needed to keep billing them. I get a letter a week later from the office stating "This is total balance, insurance will not be paying any more". She didn't even check, and she lied about it. LAZY! I think Dr. Ziegler should have an accounting of all of his records- it seems like she's double billing people, or not billing at all, causing the consumer to pay for what ins should cover. Don't trust them. On the brighter side, my son's teeth look great!
About Front Desk: The lady at the front desk at Georgetown is always very pleasant!
I know this doctor: 2 years
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Braces laddie is very rude my daughter hated to go to her appointments. Staff not caring did not stand behind problems when things happened. Would not recommend to anyone
About Front Desk: Staff very rude not caring or sympathetic 1 star
I know this doctor: 3 years
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Dr. Ziegler and his staff are very professional and have been flexible scheduling orthodontic appointments these past 2 years. I highly recommend Dr. Ziegler to parents looking for a reputable Orthodontist in the Omaha area.
I know this doctor: 2 years
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