out of Read Reviews for Dr. Daniel Kaplan
Smiling Patient
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Dr. Daniel Kaplan
on Jan. 26, 2021, 1:48 p.m.
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Smiling Patient
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Dr. Daniel Kaplan
on Sept. 13, 2017, 8:54 a.m.
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Dr KAPLAN is the best periodontist /implantologist in the new york city metroplex ,very knowledgable in his specialty and up to date on all new recent procedures .His office is state of the art very comfortable and fully computerized
About Front Desk: Alicia and Maureen are very professional and very helpfull with finances and insurance issues
About Hygienist: Tatiana and Linda are superb
I know this doctor: 25 years
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This doctor and his staff are extremely unprofessional . Even though I had a valid preauthorization through my insurance, I was asked to pay $75 for the visit rather than the $20 co-pay indicated on my insurance documents. When I asked that my insurance company be contacted to resolve this discrepancy, the staff person said that they only have one phone line and that she could not tie it up. I offered my cell phone to her, which she refused. I then called my insurance company using my cell phone, which I had to plug in because it was low on battery. I was told that Dr. Kaplan was not comfortable with me charging my phone and was asked to unplug it from charging. My battery lasted long enough to record a conversation that I had with Dr. Kaplan and to talk with my insurance company, who verified that my insurance was valid and called the doctor's office directly. The insurance company was now told that I did not have the appropriate xrays, even though I had all of the xrays that my referring dentist's office recently took. In discussing this matter with Dr. Kaplan, he clearly became irritated and was condescending. I've scheduled an appt with a different periodontist. DO NOT TRUST THIS DOCTOR OR HIS STAFF!
I know this doctor: 1 day
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At my 1st peridontal visit, Dr. Kaplan's complete evaluation indicated that I had peridontal disease in all 4 quadrants, though I only had one inflammed quadrant. He recommended peridontal work done in the inflammed quadrant & preventative work in the other 3 quadrants. He provided a comprehensive treatment plan & budget, which reflected the dental insurance fees to which I subscribed and he accepted. Even with these special rates, it seemed like a lot of money, so I elected to only have peridontal surgery on 1 quadrant, which was a success, and have a deep cleaning in the other 3 quadrants. I wish I had taken Dr. Kaplan's advice and had the preventative work done. Though I continued with deep cleanings over the next two years, each of the other 3 quadrants developed troubles. Though initially it seemed expensive, the preventative work would have saved me from a "blow out" in another quadrant, which led to the loss of the tooth and an implant. Dr. Kaplan, an excellent peridontal surgeon, provided A+ post-operative care, is informative, & emphasizes preventaive care. Peridontal work is frightening, the surgery is hard to experience. Being able to trust him improved a difficult medical situation.
I know this doctor: 7 years
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My experience echoes that of previous reviewers. I came by Dr Kaplan on this very site. I went to him for osseous surgery to treat gum disease.
I feel Dr Kaplan is very knowledgeable, but his banter lacks authencity (although he's probably a kind person). I feel like they may have overcharged me -- possibly billing me for higher-cost services than actually rendered. The Manhattan office manager can be abrasive. And if you need work done around the Jewish holidays, good luck!
I do think he knows his craft well.
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Excellent at explaining procedures and very patient. Staff is also well-trained and very good at dealing with patients questions.. A bit expensive overall.
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I HAVE BEEN SEEING DR. KAPLAN FOR ABOUT 15 YEARS
HE DOES EXCELLENT WORK BUT I ALWAYS FEEL THAT
HIS CONVERSATION IS FAKE AND I DON'T CARE FOR THE WAY THAT HIS FRONT DESK TREATS PATIENTS.
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Dr Daniel Kaplan is a painless dentist,personable and
entertaining while provided me with the highest qualty of dental care ,i also want to thank all his great staff members for
their outstanding assistance and professionalism.
It was definitly a pleasant experience !
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