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Dr. Mitzi Roberts DDS - Dentist

4.5 based on 4 reviews

1 Rating out of 5 stars

Norman, OK

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Dr. Mitzi Roberts Rating 4.5 stars based on 4 reviews $$
Comfortable Facilities
Efficient Service
Mild Stress
Good Results
Moderate Cost
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Smiling Patient likes Dr. Mitzi Roberts on Dec. 2, 2016, 11:49 a.m.
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Review 1 by Stars: 5.0 on Link
Dr. Roberts is very kind and sympathetic, just who you want if you have any "dental phobia"! She is knowledgeable and up-to-date on latest information, gentle in her approach. My entire family sees her now!

About Front Desk: They are always friendly and helpful.

Front desk:

Hygiene rating:

About Hygienist: Very impressed with the professionalism of the hygenists in Dr. Roberts' office. Thorough, knowledgeable and very nice!

Hygiene time: 30

My Experience: Crown

I know this doctor: 4

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Review 2 by Stars: 5.0 on Link
I've seen Dr. Roberts over 18 years now. She is a great doctor! Very caring. She is straightforward and always gives me the best treatment plan for me. It's very reasonable than other dentists I'd been to. I am into sports, so we always talk about Sooner sports, Thunder, etc. I didn't see her right information on here so wanted to mention as her long time patient. She has a website. It's berryroadfamilydentistry.com.

Front desk:

Hygiene rating:

My Experience: Filling, Onlays & Inlays

Duration: 40 min

I know this doctor: 18 years

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Review 3 by Stars: 5.0 on Link
This is a great place to get dental care. Dr. Roberts has a very friendly and competent staff that worked hard to meet my needs. The staff greeted me as though a friend and treated me with respect. The care has been excellent. All of their care was done with my comfort as a priority. There was no pain despite extensive work. Dr. Roberts and her staff have my trust. Dr. Roberts was more than gentle. She explained all that she found and offered recommendations and options. I felt informed and confident as we made decisions together. I never felt any pressure to do anything that I didnt want to do. Following my visits, the staff has filed my insurance in a very efficient manner and were very accurate with their processing of my accounts. I would recommend Dr. Roberts and her staff to any of my family and all of my friends.

About Hygienist: Kim and Stacy were both very good. The environment was comfortable and they were both very thorough. They offered recommendations to me with respect, knowledge and compassion.

I know this doctor: 1 year

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Review 4 by Stars: 1.0 on Link
-- Lights off, no one at desk. Receptionist came in 10 minutes later, didn't acknowledge patients, & made a personal phone call before starting work. Was irritable and cut-off each person who tried to speak. -- Waiting time well beyond appointment: 30min late first appt, 20min at 2nd appt. No apology, explanation, or courtesy extended. -- Roberts attempted to charge for a missed appointment after _she_ chose not to attempt work on my child (see #5). -- Employees complain of patients within earshot of other patients, use condescending speech & treat patients as nuisances. -- Claim experienced with children, yet unprepared when my child was scared & weeping. Both Roberts & tech unwilling to attempt to work on child before 6 months passed, as her attitude wouldnt change. Neither tech nor Roberts ever looked at, spoke to, or acknowledged child. Did not receive fillings, but heard check-ins of 2 patients to replace fillings which had fallen out & 1 patient had a filling scraping her tongue & making it bleed. Not the sign of a talented dentist who takes pride in her work. Would absolutely not recommend Mitzi Roberts for children, and probably not for adults,

About Hygienist: 1 tech (no name, sorry!) very nice, the rest are very grousy, sloppy, and seem to intensely dislike people.

I know this doctor: 1 month

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