About Front Desk: Lili at the front desk is not personable. This office did not advise me that they no longer took my daughter's insurance and proceeded with the dental procedure then charged me $250.00 for the procedure! I was told after the procedure was completed that I would have to pay because they no longer accepted my insurance. I was taken aback and paid the $250.00 because I always pay my bills but after I got home and the more I thought about it the more I realized I was treated unfairly so I contacted them to try and rectify the situation but they ignored me. I contacted my credit card company knowing it was a long shot that they would reverse the charge since I did authorize it but was appalled when Dr. Galeano sent a response letter stating that I was told about the cost prior to the procedure which is a lie. Either she lied or she does not know all of the facts which is possible since the only person I dealt with is Lili in her office. I take this as a lesson learned. This office is all about the money!!!

My Experience: Filling, Onlays & Inlays

I know this doctor: one year

Front desk:

Hygiene rating:

My Experience: Cleaning

I know this doctor: more than 5 years

About Front Desk: Always polite and friendly.

Front desk:

Hygiene rating:

About Hygienist: Professional and polite staff. I've never had any cause for complaint.

My Experience: Cleaning

Duration: Ongoing

I know this doctor: 5+ Years

About Front Desk: I am telling you that this is the best dentist office I have been to. I felt comfortable and very pleased with everything thus far. I have some work coming up that I was quoted 15k for and they are completing the same service for 5k... I knew the last dentist was full of it costing 15k. Usually Dentist are after your money. I had no insurance

Front desk:

Hygiene rating:

About Hygienist: very kind and pleasant. Also, very informative on my procedure.

My Experience: Oral Surgery

Duration: \N

About Front Desk: worst customer service I have ever delt with .knows everything customer knows nothing, giving out info when she isn't a dentist& telling me I'm not a dentist and when I asked to speak to dentist she will call you back I never received a call back!

About Hygienist: another know it all blaming my child for bad work they did

I know this doctor: 6 months