Read Reviews for Dr. Kathrina Agatep
I know this doctor: 1 month
About Front Desk: Alyssa
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I know this doctor: 04/02/2014
About Hygienist: "Thuy was great - the most knowledgeable/vocal dental technician I've ever had the pleasure to work with.
Hygiene time: 60
About Front Desk: Betty, the Office Manager was extremely personable & friendly. She greeted me with a warm genuine smile & a friendly Hello when I entered the office while another staff member assisted another patient over the phone. Although she was on the phone she too smiled and motioned to me they'd be right with me. It was very clear that customer service is a priority at this office!
About Front Desk: Front desk where so welcoming once i walked in the office. They also offered water or tea.They where really nice.
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About Hygienist: Thuy was so gentle with everything, made me feel pain free, she was super nice.
Hygiene time: 30
I know this doctor: 3 months
About Front Desk: I just graduated from college and my insurance was about to be cut off in 2 days when I got my first checkup in 3 years. I expected a couple of cavities, but turns out I needed deep cleaning for gum disease as well. The deep cleaning is performed by quadrant of teeth and it seemed like it would be impossible to finish all these procedures in 2 days. Betty at the front desk was able to fit me in on last notice. Looks like I will be able to finish filling 4 cavities and getting deep cleaning within 2 days. Betty also printed out my out of pocket costs and the amounts my insurance will cover even before going through with any of the treatments. I was more than satisfied with all of her help.
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About Hygienist: I had my first deep cleaning yesterday and found out that I have gum disease. It scared me at first, but the hygienist (Thuy) explained everything that I needed to do and she made me feel much better. She was very skilled at administering the anesthetic shot and I did not really feel the pain during the shot or after. My teeth were sensitive for a bit but after a couple of hours, they felt back to normal. She also emailed me postop instructions a couple hours after. I felt like she was knowledgeable about gum disease and was very kind and caring.
I know this doctor: about 4 years
About Front Desk: Very easy to deal with, no pressure, very helpful explaining different options available.
I know this doctor: 6 Months