Read Reviews for Dr. Anne Casson
Front desk:
Hygiene rating:
Hygiene time: 30
My Experience: Cleaning
Duration: 30 min
About Front Desk: Very Rude
About Hygienist: Never have same hygienist. Always new person.
I know this doctor: 6yrs
About Front Desk: Well another new girl up front and now we have to figure out our bill all over again from 5 years ago . Now she wants me to pay from 4 years ago. But "she's looking into our account" always someone else's mistake or problem . Go somewhere you know all your costs. It's your money . Always more money and another crown!!!!!!
I know this doctor: 5 yrs
I know this doctor: 2 Years
About Front Desk: Don't know her name, but out of everyone, she is the least pleasant. Not that she's rude, but definitely not nice. If you ask her ANYTHING you will probably get a very vague answer. On my initial visit when I asked how much everything would cost, she just asked if I had insurance, and I said yes, my vague answer was, "they will cover 80%". And I got a printout if the FULL cost, and she handwrote the cost after the 80% discount. That is all they charged, but a handwritten price quote? Doesnt seem very official and fishy as they could claim they never quoted that price since it was handwritten. And, to schedule my initial appointment I had to wait about a month(just for x-rays and general inspection) then I had to wait another month and a half before I could schedule the visit for cleaning and fillings. So they obviously overbook and/or understaffed/not big enough office. So if you ever need urgent care or need to reschedule, plan on waiting at least a month
Front desk:
Hygiene rating:
About Hygienist: Seems to be a nice person as well. But again, seemed rushed, as she was taking her time at first, thouroughly cleaning each tooth, then the last few teeth, just whizzed through them. And after the cleaning, Dr. Casson and her other assistant were just standing there waiting for me to do the cavities. Hence why I think they were rushing through the whole thing
Hygiene time: 45
I know this doctor: 14,1,0
About Hygienist: The dental assistant's name was Shay and she was horrible and unprofessional. My mouth was hurting and she said she couldn't believe that I felt any pain. She also critized how unprofessional I was being when she was the one raising her voice. It became so out of control that Dr. Casson made her leave the room.
I know this doctor: 1 year