out of Read Reviews for Dr. Chip Gerlach
Exceptional care. Very professional. Caring and thorough. Explained the planned procedure in advance which helped me to understand the process.
About Front Desk: They were quite knowledgeable. Very informative and helpful. They seemed to be quite genuine in their desire to assist me.
Front desk:
Hygiene rating:
About Hygienist: Very pleasant and professional. She taught me a great deal about dental prevention.
Hygiene time: 45
My Experience: In-Office Whitening
I know this doctor: Many years.
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I have no insurance. I went to this office for an exam (for which I paid cash) and a quote for future procedure. I made a future appointment and was given a quote for the procedure.
A few weeks later I kept the appointment and had the procedure performed. Upon checkout I was told my the "annoying and disturbing" receptionist (?) that the procedure would cost a lot more than the original quote. She told me that "...because a few weeks had past the cost had gone up." Seriously???? As a professional person myself I do not regard this as professional. I would never recommend this place when there are so many more "professional" and fair dentist offices in the area.
I felt like a victim of a "bait and switch."
About Front Desk: Very uncaring, unfriendly and "money hungry."
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