out of Read Reviews for Dr. T Gordon Handy
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Dr. T Gordon Handy
on Feb. 14, 2022, 12:26 p.m.
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they never see you on time ,30 minutes is to long to wait....they rush patients thur like cattle.. no privacy..they do not always update you after the appt unless you ask..
About Front Desk: there usually always nice
My Experience: Braces
Duration: 2years
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told my young daughter her mouth was a "train wreck." once we were given a proposal and evaluation by the business person(not the orthodontist)we were told everything was included but couldn't explain what "everything" meant. very old school way of approaching orthodontist. pulling perm teeth and no options for an overbite. all they kept saying was "surgery." in all of our visits this had never been mentioned so their treatment plan came as a shock. when I called back and asked to actually talk to the orthodontist about his evaluation, I was told I had to wait a week and a half. in the mean time, I got a second opinion and I'm glad I did! no pulling perm teeth just more baby teeth and gave us a great option to help jaw and overbite. more progressive way of thinking. perm teeth teeth should only be pulled as a last resort. and the ortho himself should go over his evaluation not the buisness person who could not explain the treatment. proposal only had a price and no explanation of services.
About Front Desk: friendly
My Experience: Exam & Consultation, X-Rays
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Not worth the money. The office manager is rude, arrogant and not helpful. She is all smiles during payment but not after that. I ask to reschedule an appt and told her that I would do either office (I was told during our orientation that this was no problem). When I tried to reschedule, she told me that Lexington on Tuesdays are my only availability and the next appt was in 6 weeks. I asked if that would hurt their braces (I have two in braces) $11000... She said that it could and it would prolong their treatment. She was flippant and not concerned for their well being at all. I am most disappointed and will not be taking my younger children there. I need minimal flexibility and they do not cut the mustard.
About Front Desk: Arrogant, self centered, egocentric to say the least
Front desk:
I know this doctor: 1 year
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Dr. Handy's is fun and the office is colorful and so inviting . I would suggest this office to everyone I know. My son loves going for his visit each time.
About Front Desk: The front desk is very friendly and always very helpful.
Front desk:
I know this doctor: 1 year
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Best orthodontic office around! The entire staff is fun yet very professional. By far the best doctors to treat you & your family!
I know this doctor: 10 years
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